Critical Success Factors of Digital Transformation in the Higher Education Sector
Abstract
Digital transformation (DT) has a significant impact on higher education institutions (HEIs), which is directly related to the development and performance improvement. There is, however, lack of understanding of the critical success factors of digital transformation in HEIs. Based on a review of the related literature, the study identified the critical success factors of digital transformation including digital literacy as central to DT process. This identification led to the development of the initial conceptual framework. Such findings can help to develop appropriate strategies and policies for better implementation of digital transformation programs for improving HEIs (managers, academics, and staff) in their DT.
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Bawden, D., & Robinson, L. (2009). The dark side of information: overload, anxiety and other paradoxes and pathologies. Journal of information science, 35(2), 180-191.
Bokek-Cohen, Y. a. (2018). Conceptualizing employees’ digital skills as signals delivered to employers. International Journal of Organization Theory & Behavior.
Bond, M., Marín, V. I., Dolch, C., Bedenlier, S., & Zawacki-Richter, O. (2018). Digital transformation in German higher education: student and teacher perceptions and usage of digital media. International Journal of Educational Technology in Higher Education, 15(1), 1-20.
Dery, K., Sebastian, I. M., & van der Meulen, N. (2017). The digital workplace is key to digital innovation. MIS Quarterly Executive, 16(2).
Du, W. D., Pan, S. L., Leidner, D. E., & Ying, W. (2019). Affordances, experimentation and actualization of FinTech: A blockchain implementation study. The Journal of Strategic Information Systems, 28(1), 50-65.
Eden, R., Burton-Jones, A., Casey, V., & Draheim, M. (2019). Digital transformation requires workforce transformation. MIS Quarterly Executive, 18(1), 1-17.
Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2016). Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2).
Kane, G. (2019). The technology fallacy: people are the real key to digital transformation. Research-Technology Management, 62(6), 44-49.
Kopp, M., Gröblinger, O., & Adams, S. (2019). Five common assumptions that prevent digital transformation at higher education institutions. INTED2019 Proceedings, 1, 1448-1457.
Kozanoglu, D. C., & Abedin, B. (2020). Understanding the role of employees in digital transformation: conceptualization of digital literacy of employees as a multi-dimensional organizational affordance. Journal of Enterprise Information Management.
Littlejohn, A., Beetham, H., & McGill, L. (2012). Learning at the digital frontier: a review of digital literacies in theory and practice. Journal of computer assisted learning, 28(6), 547-556.
Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy, 48(8), 103773.
Sahu, N., Deng, H., & Mollah, A. (2018). Investigating the critical success factors of digital transformation for improving customer experience. International Conference on Information Resources Management (CONF-IRM),
Stordy, P. (2015). Taxonomy of literacies. Journal of documentation.
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118-144.
Warner, K. S., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long range planning, 52(3), 326-349.
Weill, P., Apel, T., Woerner, S. L., & Banner, J. S. (2019). It pays to have a digitally savvy board. MIT Sloan Management Review, 60(3), 41-45.
Authors
Aleidi, A. (2024). Critical Success Factors of Digital Transformation in the Higher Education Sector. International Journal of Advanced Science and Computer Applications, 5(1). https://doi.org/10.47679/ijasca.v5i1.84
This work is licensed under a Creative Commons Attribution 4.0 International License.